Corporate Store User

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Orders Dashboard

On your dashboard, you will be able to view all the orders that have been submitted as well as their statuses.

To view the detailed order, you can click on any element of the order.

Status Description
Awaiting approval

Initial status once the order is submitted.
Approved

After the order has been reviewed it will be marked as approved. After this status your order should move to processing.
Cancelled

Order has been cancelled. You should receive an email with a reason for the cancellation.
Processing

After the order has been approved the status changes to processing, this means that the items are being collected, packed and getting ready for shipment.
Partially Shipped

When not all the items in the order were fulfilled.
Shipped

When the order has been entirely fulfilled.

Order Notifications

As the order goes through the process, email notifications are generated by the system to advise the stores of the statuses of their orders.

Awaiting approval

Approved

Note that Property Team is able to update your order, if this happens your Approved Notification email will include a message notifying you of this change:

Cancelled

Processing

Partially Shipped

Note that currently, this email notification will not give details of what items have been shipped.

Shipped

If there are any instructions that you require, please let us know by emailing Zelko Soprenic at [email protected] and we will arrange them for you.